Everything you need to know before you fly

No hidden charges, no confusing terms. Here you will find clear answers about booking, payments, visas, changes and cancellations, written the same way we would explain them across the desk at our Athwalines office.

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Booking & payments

Fill in the enquiry form on our home page, message us on WhatsApp, call, or walk into our office at Platinum Plaza, Athwalines. We send you a day-by-day itinerary with a written quote. Once you are happy with it, you pay the advance and we book your flights, hotels and transfers.

No. Itineraries and quotes are free, and you can ask for as many changes as you like. Nothing is charged until you agree to the plan in writing.

It depends on the destination, the season and the airline and hotel rules. The exact advance amount and the due date for the balance are written in your quote before you pay anything.

You can pay by bank transfer or UPI, or at our office. You get a receipt for every payment, and the final bill matches the written quote.

Always. Every package is only a starting point. We can change the hotels, the number of days, the sightseeing and the flights, and we keep revising the quote until it is right for you.

Visa & passport

Yes. We handle tourist, business and student visas for more than thirty countries. Forms are filled, appointments are booked and every document is checked in our office before it is submitted. We also guide you through new passport applications and renewals.

For most countries, start four to six weeks before you travel. For the USA, the UK, Canada and Schengen countries, start a few months earlier, because appointment dates can be far away.

No agent can, because the decision is always the embassy's. What we do is make sure the form is filled correctly and every document is checked, which avoids the most common reasons for rejection.

It depends on the country and on your profile. We give you a checklist made for your case. It usually includes your passport, photos, bank statements, income tax returns and your flight and hotel bookings.

Flights & hotels

Yes. You can book just a ticket, just a hotel, or hand us the whole trip. Many people start with a ticket and add the rest later.

Yes, we handle reissues and date changes. The airline's change fee and any fare difference apply, and we tell you the exact amount before we make the change.

Anything from budget stays to luxury resorts, usually in the main area rather than the outskirts. Hotel names are shared with you before you pay, so you can check them yourself.

Changes & cancellations

Cancellation charges depend on the airline, the hotels and how close to the travel date you cancel. The full cancellation terms for your trip are shared in writing with the quote, before any advance is taken.

Call or WhatsApp us. We help you rebook and adjust your hotels and transfers. If you have travel insurance, it can cover many of the extra costs.

Usually yes, subject to airline and hotel rules. Names on flight tickets often cannot be changed, so please make sure every spelling matches the passport.

Groups & corporate

Yes. Offsites, conferences, dealer meets and client trips, for small teams or large groups. You get one point of contact and proper invoices for your accounts team.

Yes. Char Dham, Kedarnath, Tirupati, Dwarka, Somnath and many more, with hotels, transport and darshan planning handled, and one coordinator for the whole group.

Forex & insurance

Yes. We arrange travel insurance that covers medical emergencies, baggage and trip delays, and foreign currency or forex cards at a fair rate, all sorted before you leave.

For some visas, yes. Schengen countries in Europe, for example, ask for travel insurance with the visa application. For most other trips it is optional, but we always recommend it.

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